At CUCC, your trust and satisfaction are our top priority. We are committed to ensuring a smooth and risk-free shopping experience for every customer.

7-Day Return Policy

If you receive a product that is damaged, defective, or not as described, you are eligible to request a return or exchange within 7 days of receiving the product.

Conditions for Return

To be eligible for a return:

• The product must be unused and in its original condition
• All original packaging, accessories, and proof of purchase must be included
• Return request must be made within 7 days of delivery

Refund Policy

Once your returned product is received and inspected:

• Approved refunds will be processed through the original payment method or agreed alternative
• Refunds may take a few working days depending on the payment method or bank processing time

Exchange Option

If preferred, you may request a replacement instead of a refund for eligible products.

Non-Returnable Cases

We may not accept returns in cases of:

• Damage caused by misuse or improper handling
• Missing parts or original packaging
• Requests made after the 7-day return period

Our Commitment

We ensure every customer enjoys a hassle-free and secure shopping experience with CUCC, so you can shop with confidence.

Contact Us

📞 +880 1874 854 907
📧 info@cuccbd.com